Effective Date: 08/06/2025
Welcome to ascentloungenyc.com (“Website”), operated by Ascent Lounge NYC (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our Website or interact with us online.
By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from and about you:
- Personal Information
When you make a reservation, purchase tickets, sign up for our newsletter, or contact us, we may collect:- Name
- Email address
- Phone number
- Payment information (processed securely through third-party providers)
- Event preferences or special requests
- Non-Personal Information
- We automatically collect certain non-personal information through cookies and similar technologies, including:
- IP address
- Browser type and version
- Device information
- Referring website or URL
- Pages visited and time spent on the site
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process reservations, ticket purchases, and event inquiries
- To provide customer support and respond to your questions
- To send updates, promotions, and newsletters (if you opt in)
- To improve our Website’s functionality and user experience
- To comply with legal requirements and enforce our terms
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with trusted third parties, including:
- Payment processors (e.g., Stripe, Square)
- Email service providers (e.g., Mailchimp, Constant Contact)
- Website hosting and analytics providers (e.g., Google Analytics)
- Legal authorities, if required to comply with laws or regulations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect Website functionality.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage is 100% secure.
6. Your Choices and Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. You can also opt out of receiving marketing emails by clicking the “unsubscribe” link in any email or by contacting us directly.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Ascent Lounge NYC
Email: ascentlounge@citynights.nyc
Phone: (212) 823-9770
Address: 10 Columbus Circle, 4th Floor, New York, NY 10019